About Us
APC Care Limited is a company which provides home care services (otherwise known as domiciliary care). Our Service Users (otherwise known as clients) are those who, because of increasing age, disability or illness find it difficult to cope with domestic responsibilities and their own personal care needs. We are an independent company providing personal, practical and social care to our Service Users in their own home environment on a one to one basis. Our services are designed, primarily, for the elderly who are physically frail or housebound and are undertaken by our team of trained, dedicated and experienced staff. We provide care services to both private clients and those referred to us directly by Social Services. We operate in Eastbourne and the surrounding areas.
Our Services
We understand that some of the daily routines many people take for granted can become difficult or restrictive. Whatever your requirements, there is no real limit to the type of support that APC Care can offer you. We have an extremely broad range of services ranging from something as little as some company whilst walking the dog to 24 hour support with your personal care. In whichever way you feel you would like to be supported, we can provide a service to suit your needs leaving you free to enjoy the things that are important to you. The Service you can expect from APC Care At APC Care we know that all of our Customers are individuals with their own specific needs and preferences. We are here to help you remain independent at home and continue to enjoy life to its full, without worrying about the things that are very personal to you.
Flexibility
We offer a flexible service to suit your lifestyle; we are available 365 days of the year and up to 24 hours a day, starting from as little as a 30 minute visit. We offer a competitive, fair and affordable service; you just need to tell us what ideas you have and then we can offer support according to your priorities and choices.
Your Guarantee of the Finest Care and Support
When we first meet with you we can discuss in detail exactly how you would like to be supported. This enables us to develop a unique Care and Support Agreement and choose a Care and Support Worker who is most compatible with you. Whenever you meet a Care Worker for the first time, your Supervisor will be there to introduce you properly and answer any questions you may have. Our Field Care Supervisors are responsible for ensuring that you are receiving the care and support you expect and deserve. They will be available to you by telephone 24 hours a day in case of emergencies.
Our Customers
Anyone looking for Care and support would be benefiting from the services that APC Care provides. We do not exclude any Customer group and we provide full training for all of our Care Workers so that they are confident supporting you.
Your Safety and Security
We understand the thought of someone new in your home is difficult to imagine. We can assure you that we are committed to keep your personal safety, comfort and protect you and your loved ones at all times as we at APC Care team, take this responsibility very seriously. We ensure that all our recruits are carefully vetted, monitored and assessed on a regular basis. We fully train our Care and Support Workers to the highest standards. The training they complete is focused towards safeguarding, maintaining and protecting your dignity in all aspects at all times. You can be assured that respecting your dignity, confidentiality and freedom of choice is as important to us as it is to you.
Funding
There are a number of ways to fund the services you receive which we are happy to discuss with you and guide you in the right direction.
Care and Support in your Own Home
APC Care is a home care provider, dedicated to delivering the highest standards of professional domiciliary care and support to those who choose to continue living in their own home.
So What Next?
We would be pleased to assist you, so do please call in and see us for an informal chat. Alternatively phone us and speak with our friendly office team for a little more information about how we can support you.